Frequently Asked Questions Regarding Online Registration

How do I know my credit card is safe?

The security of your information, transactions, and money is our top priority. All your credit card and mailing information is automatically encrypted and transmitted through an SSL Secure Server.

Why does East Coast Basketball Camps use PayPal?

PayPal is a free and easy to use system that lets anyone with an email address securely send online payments. East Coast Basketball Camps uses PayPal in order to provide you with the best way to securely pay online with your credit card and maintain your privacy, as we never see any of your account information. It's safe, fast and easy.

Do I have to be registered with PayPal to use my credit card?

No. PayPal accepts credit card payments without requiring you to be a registered user. Simply follow the instructions for users without a PayPal account the same as you would with any online payment. 

When completing the payment section do I use my name or my child's name?

For the payment portion of the checkout use the name and address that is for the credit card you are using.

Why does my receipt say Educational Coaching and Business Communications?

Educational Coaching and Business Communications is the name for Coach Spainhour's business which includes his guidebooks and East Coast Basketball Camps.

What is your refund policy?

A refund less $50 for administrative costs can be requested until the camp starting date. After this date, no refunds will be given. All refunds must be requested in a written statement either via e-mail or regular mail.